Data Protection & Privacy Notice
In line with the new GDPR legislation, this notice tells you what personal information I hold and why, and what your rights are. This notice does not provide exhaustive detail, however I am happy to provide any additional information or explanation needed. Any such requests should be sent to info@jennitherapy.com. This privacy notice was last reviewed September 2018.
Ways I collect your data:
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If you have a one to one appointment for reflexology or yoga I collect information via client health/registration questionnaires. This may be completed online, by emailed document or in person on paper.
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You may have signed up to my newsletter either online or via a paper form.
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You may have attended a workshop or retreat or other event run by me.
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You may have emailed me directly.
Processing your Data
Your data may be used in the following ways:
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To enable me to provide you with a professional service (for example: making appointments, keeping treatment notes and follow-up information and support etc.).
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To contact you about services I offer.
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With your consent/request, information may be shared with other health professionals.
I will never share your personal information to third parties without your express written permission or request.
Retaining your data:
I have a legal obligation to retain your client records as a health care practitioner for the following reasons:
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Insurance and accounts records for 7 years
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children’s records until they are 25 (26 if treated at age 17)
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CNHC requirements to retain information for 8 years
In addition, information collected about your current health and medical history is for me to fulfil my role as a health care practitioner bound under the Confidentiality clauses of the Code of Practice and Ethics of both the BWY and the AoR.
Data Security:
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My database is registered with the ICO under the Data Protection Act and is stored on a passcode protected laptop. It is also backed up on a Microsoft cloud server which is GDPR compliant.
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Emails are stored by a passcode protected account and are deleted on a regular basis unless required for legal purposes.
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Any data accessible via my smartphone is also protected by a passcode and is GDPR complaint via Apple software.
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My mailing list is held via Mailchimp in a passcode protected account and is GDPR compliant via Mailchimp procedures.
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Paper client notes are filed securely in my home or carried by me personally.
Your Rights:
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You are entitled to request access to the data I hold about you, to verify it is lawfully processed. I will respond to any request within 30 days.
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You also have the right to request correction of any data that you feel is inaccurate or incomplete.
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At any time you may unsubscribe/be removed from my newsletter and other marketing.
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You may ask to be deleted from my database and have your notes destroyed once the legal timeframe outlined above has lapsed.
Any questions?
If you have a question or would like to make a booking please do drop me a line!
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I'm always looking for new and exciting opportunities. Let's connect.
123-456-7890
for health, healing and happiness