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I'm committed to respecting your privacy and personal information in line with GDPR legislation.

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Data Protection & Privacy Notice

In line with the new GDPR legislation, this notice tells you what personal information I hold and why, and what your rights are. This notice does not provide exhaustive detail, however I am happy to provide any additional information or explanation needed. Any such requests should be sent to This privacy notice was last reviewed September 2018.

Ways I collect your data:

  • If you have a one to one appointment for reflexology or yoga I collect information via client health/registration questionnaires. This may be completed online, by emailed document or in person on paper.

  • You may have signed up to my newsletter either online or via a paper form.

  • You may have attended a workshop or retreat or other event run by me.

  • You may have emailed me directly.

 Processing your Data

Your data may be used in the following ways:

  1. To enable me to provide you with a professional service (for example: making appointments, keeping treatment notes and follow-up information and support etc.).

  2. To contact you about services I offer.

  3. With your consent/request, information may be shared with other health professionals.

I will never share your personal information to third parties without your express written permission or request.

Retaining your data:

I have a legal obligation to retain your client records as a health care practitioner for the following reasons:

  1. Insurance and accounts records for 7 years

  2. children’s records until they are 25 (26 if treated at age 17)

  3. CNHC requirements to retain information for 8 years 

In addition, information collected about your current health and medical history is for me to fulfil my role as a health care practitioner bound under the Confidentiality clauses of the Code of Practice and Ethics of both the BWY and the AoR.

 Data Security:

  • My database is registered with the ICO under the Data Protection Act and is stored on a passcode protected laptop. It is also backed up on a Microsoft cloud server which is GDPR compliant.

  • Emails are stored by a passcode protected account and are deleted on a regular basis unless required for legal purposes.

  • Any data accessible via my smartphone is also protected by a passcode and is GDPR complaint via Apple software.

  • My mailing list is held via Mailchimp in a passcode protected account and is GDPR compliant via Mailchimp procedures.

  • Paper client notes are filed securely in my home or carried by me personally.

Your Rights:

  • You are entitled to request access to the data I hold about you, to verify it is lawfully processed. I will respond to any request within 30 days.

  • You also have the right to request correction of any data that you feel is inaccurate or incomplete.

  • At any time you may unsubscribe/be removed from my newsletter and other marketing.

  • You may ask to be deleted from my database and have your notes destroyed once the legal timeframe outlined above has lapsed.

Any questions?

If you have a question or would like to make a booking please do drop me a line! 

Click here to contact me.

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Claygate Yoga Clinic

for health, healing and happiness

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